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How CISOs Can Secure Board Communication

In a world where cybercrime is increasing many mission-driven boards face many challenges in achieving their goals. Therefore, effective communication and strong connections among board members are crucial in ensuring the long-term viability of an organization.

The increased attention paid to cybersecurity and the increasing demands of regulators put pressure on board secretaries, general counsels, and chief information security officers (CISOs) to improve communication with board members. Unfortunately, despite best efforts, many governance professionals struggle to keep board communications organized and secure. It is not uncommon that sensitive internal governance communications are delivered via unsecure channels of communication such as personal email. This puts organizations at risk for data breaches and regulatory penalties.

It is crucial that CISOs implement board-management solutions that allow for private and group communication and collaboration. This includes using software for boards that is mobile-friendly, and easy to use. Video conferencing tools are also required to ensure reliable and secure virtual meetings. Instant messaging platforms and document collaboration tools are also crucial for creating efficient and productive interactions between board members.

In addition, CISOs should present their reports to the board using business-like language and terminology to ensure that they convey the importance of cybersecurity concerns to the company's bottom line. For example, instead of declaring that there is a significant risk of a cyber breach, say that it could cost the company X dollars. This helps put the issue in a context and creates an effective conversation regarding the best course of action.